A Career of Eminent Service:In Education and Agriculture, in Spite of a Serious Handicap and Many Discouraging Circumstances, a Few Facts Gleaned From the Life and Career of James Mills M. A. , LL. D (Classic Reprint) James Mills
What is the cost of losing a customer? In today´s competitive environment, it is a cost no business can afford. Do the math. It costs you up to 4 times more to get a new customer than it does to retain an existing one. However, that does not even take into account the fact that an unhappy customer will tell an average of 20 customers about their bad experiences, while a satisfied customer will only tell 10 people about their good experiences. This means you have to make twice as many customers happy as unhappy - just to break even! Dr. Tony Alessandra teaches how employees in all areas of your business can easily and quickly increase their customer service skills - anyone from secretaries to managers to the CEO him/herself! Why not invest in a proven system today and learn skills that will secure committed and active customers for you and your business? How can you afford not to? I have laid it all out for you here - over 35 years of the customer service secrets that have helped me tremendously in my own business career and saved me from many ruined customer relationships along the way. 1. Language: English. Narrator: Dr. Tony Alessandra. Audio sample: http://samples.audible.de/sp/ales/000036/sp_ales_000036_sample.mp3. Digital audiobook in aax.
Inspiring, nonpartisan insider´s advice on how anyone can build a career in local, state, and national government, from two rising stars in Washington government and policy. This inspiring nonpartisan guide, authored by longtime staff members of Republican and Democratic house leadership teams, provides all the hard-won secrets and strategies you need to build a career in local politics or Congress, make a difference, and ascend from an internship to leadership. With practical tips on how to not only land a job but also create the foundation for a lasting and impactful career in public service, this guide will empower anyone who feels the urge to improve this country with meaningful work.Includes a PDF of common roles found across leadership offices, job search resources, and a flowchart of Hill positions.PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio. 1. Language: English. Narrator: Ron Butler, Robbie Daymond, Allyson Ryan. Audio sample: http://samples.audible.de/bk/rand/006358/bk_rand_006358_sample.mp3. Digital audiobook in aax.
Military-to-Civilian Career Transition Guide:The Essential Job Search Handbook for Service Members Janet I. Farley
In the world of professional service, relationships are the new field of advantage, one that offers longer-lasting success in business and quality in life. Professional life presents tremendous challenges, not just in the context of the skills and intelligence we are expected to apply, but more importantly in the context of the relationships that arise in the course of our daily work. These relationships determine our sense of self-worth, our well-being, and the success of the business in which we operate. This book explores relationships from the perspective of a lawyer with more than 20 years of experience working in firms of varying sizes, from provincial to city to international, and of building his own firm, providing valuable and practical insights. 1. Language: English. Narrator: Peter Rouse. Audio sample: http://samples.audible.de/bk/acx0/071947/bk_acx0_071947_sample.mp3. Digital audiobook in aax.
Unconventional Strategies to Reach More Clients, Land Profitable Work, and Maintain Your Sanity In recent years, professional services providers have had to rethink their sales methods and adapt to profound changes in the way clients buy services. In response, Winning the Professional Services Sale argues for fundamental changes in the seller´s mindset and sales strategies. Rather than pressing the sale, salespeople must help clients buy - the way that works best for each client. This new approach gives buyers what they now want in a services seller: a consultative problem solver, change agent, and solution integrator, all rolled into one. Author Michael McLaughlin presents a strategy for winning new business with a holistic approach to each client relationship. Only by fully understanding a sale from every angle, including its impact on the client´s business and career, can salespeople thrive in the new era of the service economy. 1. Language: English. Narrator: Andy Paris. Audio sample: http://samples.audible.de/bk/adbl/001967/bk_adbl_001967_sample.mp3. Digital audiobook in aax.
Service Level Manager:Careers in IT service management BCS, The Chartered Institute for IT. 1. Auflage John Sansbury
U.S. Army Medical Correspondence Course: Introduction to the Veterinary Food Inspection Specialist Career Field - Combat Service Support, Ethics, Standards, Established Practices:
If you agree that there are common service skills all workers need to integrate each day on the job, then Soft Skills in Demand for 2020 Career Readiness is the definitive training solution for post-secondary schools, the corporate world, and working individuals. The ´´Skills Gap” is real in today’s customer-oriented workplace. While technical or hard skills will differ by job description and industry, there are some universal soft skills that everyone needs to do well in order to succeed in their chosen careers - be they STEM (Science, Technology, Engineering, and Math) or non-technical occupations. These skills include all aspects of the work setting - completing projects and commitments as promised, showing up to work on time, being kind to others, listening well, and solving problems in a timely, fair, and effective manner. Worker behaviors and attitudes that go against thoughtfulness, logic, meeting commitments, and efficiency get in the way of good business. Therefore, when soft skills complement on-the-job technical skills, it gets you noticed, appreciated, and promoted! Written on a practical level, this learning book is intentionally designed to be:Affordable for students and everyday workersEasy-to-listen to with an abundance of learning features and examplesConcise. The 18-chapter content areas include customer service, communication, organizational leadership, interpersonal, and self-management soft skills. Book content:Customer Service Soft Skills • The Customer Experience, The Importance of Serving Customers Well, Emotional Intelligence Communication Soft Skills • Verbal Communication, Active Listening, Nonverbal Communication, Written Communication Organizational and Leadership Soft Skills • Project Management, Creative Critical Thinking, Relationship Building, The Work Ethic 1. Language: English. Narrator: Pattie Gibson. Audio sample: http://samples.audible.de/bk/acx0/131411/bk_acx0_131411_sample.mp3. Digital audiobook in aax.
Winston Leonard Spencer-Churchill was born on 30 November 1874. He was an heir of a noble family of the Dukes of Marlborough. His ancestor George Spencer, a member of the aristocratic Spencer family, was proud of his consanguinity with John Churchill, 1st Duke of Marlborough, so he has decided to choose Spencer-Churchill as his surname when he took the title of Duke of Marlborough in 1817. Winston Churchill´s father, Lord Randolph Churchill was a politician and the third son of John Spencer-Churchill, 7th Duke of Marlborough. Following the example of his father, Winston preferred to be known as Churchill. His mother was also born in a respected family, being a daughter of Leonard Jerome, a millionaire from the USA. Lady Randolph Churchill, gave birth to her son in Blenheim Palace, Woodstock, Oxfordshire, two months before the expected date. When Winston was a kid, his grandfather had been appointed Viceroy, and Winston´s father, Lord Randolph, was hired as his private secretary. At that time the family had lived in Dublin and had used to stay there until Winston turned six. Dublin is also a birthplace of his younger brother John Strange Spencer-Churchill. Those years in Ireland are considered to be very important for the formation of the character of the future Prime minister because frequent parades by the Vice Regal Lodge (now the official residence of the President of Ireland) were the probable reason of his passion towards military matters. 1. Language: English. Narrator: Damien Connolly. Audio sample: http://samples.audible.de/bk/acx0/082539/bk_acx0_082539_sample.mp3. Digital audiobook in aax.
Survey of Career Services Offices in Higher Education: Primary Research Group Staff
´´The more you know about your customers, the more you can provide to them information that is increasingly useful, relevant, and persuasive.” - Jay Baer In today’s market, a good real estate agent is identified by the way in which they are acting as experts with deep knowledge of the industry; they are responsive and always at the service of a client, meaning they can always be called upon to make a deal happen. Just as we live in an age where technological advancements are on the increase, it not enough to be able to show a client home or places to buy because they can see that for themselves from the Internet and, subsequently, buy from there. You have to stand out to be different. Success in the real estate business means you need to be able to not only have all that information, but you should be able to also educate the buyers on what they do not know about these properties. Buyers feel confident in an agent who translates all the information for them and makes it easier to choose their preferred homes. Learn and master the art of being a real estate agent! Here is a preview of what you´ll hear: What is real estate? Residential real estate Commercial real estate How does the real estate industry work? Who is the real estate agent? How to become a successful real estate agent? Know your market A good online presence And much, much more! Take action today, and download this audiobook now at a special price! 1. Language: English. Narrator: Nick Dolle. Audio sample: http://samples.audible.de/bk/acx0/116729/bk_acx0_116729_sample.mp3. Digital audiobook in aax.