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Sales Out of Service
5,94 € *
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The American consumer has become the frog in the water. The old sales model that is taught and practiced in this country has conditioned us to accept deceit and nondisclosure. Instead of being served, we are pitched and manipulated. Relationship, service, and authenticity take a back seat to the salesperson's end game, which is earning commission and generating sales. We have grown to accept this from the waitperson in the restaurant to the president in the white house. The old sales paradigm that has been around since the days peddling snake oil is based upon the seller getting the buyer to do what the seller wants the buyer to do. Any means justifies the end. Any persuasive, convincing, manipulative technique is justified in order to earn commission. This has been going on for so long and is so pervasive in our society that there is little trust in salespeople, in consumer goods and services, in big business, and in government. Even though the customer has evolved to distrust this old sales model, the old paradigm is still being taught and practiced. It is time for a new sales model. It is time for Sales out of Service. This book, which is more accurately described as a sales training manual, introduces and teaches a new sales paradigm that is based upon honesty, integrity, relationship, and service. It is for those who want a long-term career in sales and customer service, a career that affords you financial freedom, and success. Sales out of Service evolved empirically over the course of twenty years. Norman Cohn started the Utah College of Massage Therapy with $200 and grew it into a $40 million dollar business with seven schools in four states. In a competitive industry, his schools excelled qualitatively and quantitatively. Sales out of Service permeated his schools influencing everything from management to the students' classroom experience. He attributes the growth and success of his business to this new model of sales and customer service. Everything contained in this book comes from on-the-court experience quantified by specific measurable results. The information is neither theoretical or pie-in-the-sky wishful thinking. Sales out of Service has been proven to be effective in a service based competitive industry. This new paradigm makes it possible for anyone to succeed selling any product or service no matter the price. You do not need a college education, a certain type of personality or any special talent. You just need to be a person who is willing to work hard, and who is committed to your future success in the market place.

Anbieter: Thalia AT
Stand: 06.12.2019
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Becoming a Food Scientist
38,90 CHF *
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Becoming a Food Scientist is designed as a reservoir of ideas for those beginning a graduate education in food science or beginning a professional career in the field. Although at times it may read as a how-to manual for success in graduate school, it is meant to encourage each reader to study the research process, to challenge conventional wisdom, and to develop a career path that maximizes the probability of success both in school and beyond. The author has viewed food science graduate programs through the lenses of programs at four universities and service in numerous activities with the Institute of Food Technologists. This book is thus focused on the field of food science, but it may have relevance to other scientific disciplines.  The book introduces the concept of research as process in the first chapter. Subsequent chapters focus on individual unit operations of research: idea generation, problem definition, critical evaluation of the literature, method selection, experimental design, data collection, processing and analysis, and knowledge dissemination. Successful graduate students in food science must master each of these operations. The final section of the book pushes the reader beyond graduate school into its practice in the real world. Topics covered in the maturation of a food scientist include the scientific meeting, critical thinking, science and philosophy, ethics, finding and managing the literature, planning, grantsmanship, laboratory setup and management, and career development. This book should be a meaningful companion for any graduate student in the field and those transitioning from graduate school to the food science profession.          

Anbieter: Orell Fuessli CH
Stand: 06.12.2019
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Becoming a Food Scientist
32,12 € *
ggf. zzgl. Versand

Becoming a Food Scientist is designed as a reservoir of ideas for those beginning a graduate education in food science or beginning a professional career in the field. Although at times it may read as a how-to manual for success in graduate school, it is meant to encourage each reader to study the research process, to challenge conventional wisdom, and to develop a career path that maximizes the probability of success both in school and beyond. The author has viewed food science graduate programs through the lenses of programs at four universities and service in numerous activities with the Institute of Food Technologists. This book is thus focused on the field of food science, but it may have relevance to other scientific disciplines.  The book introduces the concept of research as process in the first chapter. Subsequent chapters focus on individual unit operations of research: idea generation, problem definition, critical evaluation of the literature, method selection, experimental design, data collection, processing and analysis, and knowledge dissemination. Successful graduate students in food science must master each of these operations. The final section of the book pushes the reader beyond graduate school into its practice in the real world. Topics covered in the maturation of a food scientist include the scientific meeting, critical thinking, science and philosophy, ethics, finding and managing the literature, planning, grantsmanship, laboratory setup and management, and career development. This book should be a meaningful companion for any graduate student in the field and those transitioning from graduate school to the food science profession.          

Anbieter: Thalia AT
Stand: 06.12.2019
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The Complete Guide to Fitness Facility Management
34,90 CHF *
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The Complete Guide to Fitness Facility Management is the must-read guide for any fitness professional who aspires to become a manager, and is the essential handbook for fitness professionals promoted to gym management. Managing a fitness facility is different to all other forms of management, and requires a range of skills, knowledge and expertise. This book reflects the different needs of this particular market - from legal obligations, staff management best practice, budgeting, marketing and sales, to customer service, health and safety, personnel management and much more. Gym chains and leisure centres are more popular than ever, but it is a cut-throat business of targets and high turnover - learn how to make your business a success, stand out from your peers, and make your mark on the industry. This is the first UK-focused book to outline the skills and knowledge needed to be a successful gym manager - a core manual for any fitness professional with career ambitions and a necessary purchase for managers looking to improve their skills or upskill their staff.

Anbieter: Orell Fuessli CH
Stand: 06.12.2019
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The Complete Guide to Fitness Facility Management
29,49 € *
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The Complete Guide to Fitness Facility Management is the must-read guide for any fitness professional who aspires to become a manager, and is the essential handbook for fitness professionals promoted to gym management. Managing a fitness facility is different to all other forms of management, and requires a range of skills, knowledge and expertise. This book reflects the different needs of this particular market - from legal obligations, staff management best practice, budgeting, marketing and sales, to customer service, health and safety, personnel management and much more. Gym chains and leisure centres are more popular than ever, but it is a cut-throat business of targets and high turnover - learn how to make your business a success, stand out from your peers, and make your mark on the industry. This is the first UK-focused book to outline the skills and knowledge needed to be a successful gym manager - a core manual for any fitness professional with career ambitions and a necessary purchase for managers looking to improve their skills or upskill their staff.

Anbieter: Thalia AT
Stand: 06.12.2019
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Refrigeration and Air Conditioning Technology
115,99 € *
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Develop the knowledge and skills you need to maintain and troubleshoot today’s complex heating, air conditioning, and refrigeration systems with REFRIGERATION AND AIR CONDITIONING TECHNOLOGY, 8th Edition. This practical, easy-to-understand book provides hands-on guidance, practical applications, and the solid foundation you need to fully understand today’s HVAC service and repair, its environmental challenges, and their solutions. Focused on sustainable technology in today’s HVAC/R industry with an emphasis on new technologies and green awareness, the 8th Edition covers the latest advances in the industry and the all-important soft skills and customer relations issues that impact customer satisfaction and employment success. Memorable examples, more than 260 supporting photos, and unique Service Call features bring concepts to life and help you develop the critical skills you need for success in your future career. Now available with this text is The Complete HVAC Lab Manual, which features over 250 lab exercises, covering 15 topic areas. See the supplements section for more details.

Anbieter: Thalia AT
Stand: 06.12.2019
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Richard Strauss
29,90 CHF *
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The life and music of Richard Strauss (1864-1949) span what was arguably the most turbulent period in human history, encompassing the Franco-Prussian War, the unification of Germany, and two world wars. He was one of the very last composers to have started his career in service to the old European aristocracy, but near the end of his life, the continent lay in shambles, and he faced financial ruin even as he remained Germany's greatest living composer. Virtually from the day they were written, Strauss's tone poems from the late nineteenth century - works such as Don Juan, Till Eulenspiegel, Also Sprach Zarathustra, and Death and Transfiguration - have been repertory standards. So have the operas Salome, Elektra, and Der Rosenkavalier. And yet a tremendous quantity of very good music, both early and late, has only recently come to the attention of musicians and music lovers alike. This 'owner's manual ' accompanied by full-length audio tracks, surveys all the major works with orchestra: symphonies, concertos, tone poems, operas, ballets, suites, and songs. Many of them will be new even to listeners familiar with the popular pieces, part of a vast legacy of immaculately crafted, beautiful music that deserves to be rediscovered and treasured.

Anbieter: Orell Fuessli CH
Stand: 06.12.2019
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Richard Strauss
24,99 € *
ggf. zzgl. Versand

The life and music of Richard Strauss (1864-1949) span what was arguably the most turbulent period in human history, encompassing the Franco-Prussian War, the unification of Germany, and two world wars. He was one of the very last composers to have started his career in service to the old European aristocracy, but near the end of his life, the continent lay in shambles, and he faced financial ruin even as he remained Germany's greatest living composer. Virtually from the day they were written, Strauss's tone poems from the late nineteenth century - works such as Don Juan, Till Eulenspiegel, Also Sprach Zarathustra, and Death and Transfiguration - have been repertory standards. So have the operas Salome, Elektra, and Der Rosenkavalier. And yet a tremendous quantity of very good music, both early and late, has only recently come to the attention of musicians and music lovers alike. This 'owner's manual ' accompanied by full-length audio tracks, surveys all the major works with orchestra: symphonies, concertos, tone poems, operas, ballets, suites, and songs. Many of them will be new even to listeners familiar with the popular pieces, part of a vast legacy of immaculately crafted, beautiful music that deserves to be rediscovered and treasured.

Anbieter: Thalia AT
Stand: 06.12.2019
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Mindfulness for the Next Generation
58,99 € *
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College students and other young adults today are experiencing high levels of stress as they pursue personal, educational, and career goals. In recent years, there has been increased awareness of the seriousness of these struggles, which may increase the risk of psychological distress and mental illness among this age group now commonly referred to as 'emerging adults.' Scientific research has shown that practicing mindfulness can help manage stress and enhance quality of life, but traditional methods of teaching mindfulness and meditation are not always effective for this developmental stage. Mindfulness for the Next Generation is an easy-to-use guide that details a four-session mindfulness-based program, called 'Koru,' aimed at helping young adults cope with anxiety, navigate the tasks they face, and achieve meaningful personal growth. Authors Holly Rogers and Margaret Maytan, Duke University psychiatrists and the developers of the Koru program, discuss the unique challenges this group faces, identify effective teaching techniques for working with them, and review the research supporting mindfulness for stress reduction in a scientifically rigorous yet reader-friendly way. The book explains the specific model created by the authors and describes each session in a 'mini-manual' format. Mindfulness for the Next Generation is written for therapists, teachers, health professionals, and student service providers who work with college students and other emerging adults.

Anbieter: Thalia AT
Stand: 06.12.2019
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