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Surviving Customer Service: Avoid Burnout, Deve...
9,95 € *
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I have a few questions for you. Are you miserable at work every day? What are you getting out of your job? Have you seen promotion opportunities open for you? Do you have good relationships with coworkers? How often are you stressed out, even after you get home? Does feedback from your boss make you feel proud or frustrated?  I fully understand those frustrations, and, having been through all of them and more, I want to help. By sharing the principles I’ve learned in customer support roles, hopefully I can cut your learning curve and increase job satisfaction.  In addition to sharing actionable insights on how to improve in your role, this book includes sections poking around important personal questions. Why even care about your customer service job? What can you gain from these jobs? How do you benefit from giving a full effort? I bet many of you are leaving opportunities on the table and wasting your valuable time, just like I did when I first started.  This book contains the same advice I’d give to my younger siblings, a new coworker, or a stranger on the street. I’ve done everything I can to refine my ideas and present them in a simple yet impactful way. I’ve illustrated the concepts using a mix of personal experience, thought experiments, and logic to give you multiple perspectives. Between these varied styles, I'm confident you'll gain at least a few valuable insights as you move forward in customer service. 1. Language: English. Narrator: Robin J Sitten. Audio sample: http://samples.audible.de/bk/acx0/104830/bk_acx0_104830_sample.mp3. Digital audiobook in aax.

Anbieter: Audible
Stand: 10.04.2020
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The Passionate Programmer
21,99 € *
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Success in today's IT environment requires you to view your career as a business endeavor. In this book, you'll learn how to become an entrepreneur, driving your career in the direction of your choosing. You'll learn how to build your software development career step by step, following the same path that you would follow if you were building, marketing, and selling a product. After all, your skills themselves are a product.The choices you make about which technologies to focus on and which business domains to master have at least as much impact on your success as your technical knowledge itself--don't let those choices be accidental. We'll walk through all aspects of the decision-making process, so you can ensure that you're investing your time and energy in the right areas.You'll develop a structured plan for keeping your mind engaged and your skills fresh. You'll learn how to assess your skills in terms of where they fit on the value chain, driving you away from commodity skills and toward those that are in high demand. Through a mix of high-level, thought-provoking essays and tactical "Act on It" sections, you will come away with concrete plans you can put into action immediately. You'll also get a chance to read the perspectives of several highly successful members of our industry from a variety of career paths.As with any product or service, if nobody knows what you're selling, nobody will buy. We'll walk through the often-neglected world of marketing, and you'll create a plan to market yourself both inside your company and to the industry in general.Above all, you'll see how you can set the direction of your career, leading to a more fulfilling and remarkable professional life.

Anbieter: buecher
Stand: 10.04.2020
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The Passionate Programmer
21,99 € *
ggf. zzgl. Versand

Success in today's IT environment requires you to view your career as a business endeavor. In this book, you'll learn how to become an entrepreneur, driving your career in the direction of your choosing. You'll learn how to build your software development career step by step, following the same path that you would follow if you were building, marketing, and selling a product. After all, your skills themselves are a product.The choices you make about which technologies to focus on and which business domains to master have at least as much impact on your success as your technical knowledge itself--don't let those choices be accidental. We'll walk through all aspects of the decision-making process, so you can ensure that you're investing your time and energy in the right areas.You'll develop a structured plan for keeping your mind engaged and your skills fresh. You'll learn how to assess your skills in terms of where they fit on the value chain, driving you away from commodity skills and toward those that are in high demand. Through a mix of high-level, thought-provoking essays and tactical "Act on It" sections, you will come away with concrete plans you can put into action immediately. You'll also get a chance to read the perspectives of several highly successful members of our industry from a variety of career paths.As with any product or service, if nobody knows what you're selling, nobody will buy. We'll walk through the often-neglected world of marketing, and you'll create a plan to market yourself both inside your company and to the industry in general.Above all, you'll see how you can set the direction of your career, leading to a more fulfilling and remarkable professional life.

Anbieter: buecher
Stand: 10.04.2020
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Personal Development Skills for Business People...
9,95 € *
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In this audio recording, author and professional speaker Denny Andrews covers the key skill sets needed for a successful business career and gives simple exercises to develop those skills for successful relationships.The topics covered include leadership and its 10 requirements; thinking outside the box when it comes to marketing and promotion; delivering over-and-above customer service; and defining and implementing your customer's experience.The audio closes with hard-to-find communication tools and information available on the Internet to save time and money. There are exercises for making your point, giving one minute sales presentations (which we all do every day), becoming a master listener and questioner, and finally, some little-known Internet technologies that help to bring everything together. 1. Language: English. Audio sample: http://samples.audible.de/sp/made/000281/sp_made_000281_sample.mp3. Digital audiobook in aax.

Anbieter: Audible
Stand: 10.04.2020
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The ABC's of a Successful Career, Hörbuch, Digi...
9,95 € *
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It's basic, even elementary - the foundational aspect of a successful sales career are the simple fundamentals; like a language relies upon its alphabet, a successful sales career relies on its fundamental and essential parts - 26 of them to be exact. Record-breaking salesman and sales mentor Tom Hopkins breaks down these essential elements of sales in his audio production ABC's of a Successful Career. These fundamental yet powerful points will help you recapture your focus on what really matters in your career - demonstrating professionalism so that people take your counsel to heart then get involved with your product or service. There's more to a successful selling career than meets the eye. Tom Hopkins dives into 26 major nuances of selling that can make or break careers, as Hopkins skillfully represents alphabetically. If you don't know what they are, you could be losing sales and not even know why. Through this audiobook production you will discover: How to develop and keep a lasting positive attitude The importance of maintaining balance in your life How anything is feasible if you remain flexible The power of having a mentor and being one for others Tom's ABC's of a Successful Career is an excellent and inspiring program to help anyone in sales close more business deals and an important reminder to help people more fully enjoy their selling careers. And the nuances he discloses to that successful career can easily be applied to the nuances of a successful life - it's as simple as ABC. 1. Language: English. Narrator: Tom Hopkins. Audio sample: http://samples.audible.de/bk/made/000456/bk_made_000456_sample.mp3. Digital audiobook in aax.

Anbieter: Audible
Stand: 10.04.2020
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Advanced Selling Strategies: The Proven System ...
9,95 € *
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Strategy, tactics, and mental preparedness separate superior salespeople from the average, and with technological advances evening the competition, the selling edge is now more important than ever. Drawing on his own successful sales career and on his extensive experience as a sales consultant and seminar leader, Brian Tracy has developed the most comprehensive and effective approach to selling ever created. Advanced Selling Strategies provides you with the techniques and tools used by top salespeople in every industry, methods that net immediate and spectacular results. This book explains how to develop the self-image to give you the edge in every sales situation; concentrate on the customer's emotional factors to ensure better sales results; and identify your customer's most pressing concerns and position your product or service to fill those needs. 1. Language: English. Narrator: Brian Tracy. Audio sample: http://samples.audible.de/bk/sans/000492/bk_sans_000492_sample.mp3. Digital audiobook in aax.

Anbieter: Audible
Stand: 10.04.2020
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Advanced Selling Strategies: The Proven System ...
9,95 € *
ggf. zzgl. Versand

Strategy, tactics, and mental preparedness separate superior salespeople from the average - and with technological advances evening the competition, the selling edge is now more important than ever. Drawing on his own successful sales career and on his extensive experience as a sales consultant and seminar leader, Brian Tracy has developed the most comprehensive and effective approach to selling ever created. Advanced Selling Strategies provides you with the techniques and tools used by top salespeople in every industry - methods that net immediate and spectacular results. This audiobook explains how to: Develop the self-image to give you the edge in every sales situation Concentrate on the customer's emotional factors to ensure better sales results Identify your customer's most pressing concerns and position your product or service to fill those needs 1. Language: English. Narrator: Brian Tracy. Audio sample: http://samples.audible.de/bk/gdan/001433/bk_gdan_001433_sample.mp3. Digital audiobook in aax.

Anbieter: Audible
Stand: 10.04.2020
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Learn Keras for Deep Neural Networks
21,99 € *
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Learn, understand, and implement deep neural networks in a math- and programming-friendly approach using Keras and Python. The book focuses on an end-to-end approach to developing supervised learning algorithms in regression and classification with practical business-centric use-cases implemented in Keras. The overall book comprises three sections with two chapters in each section. The first section prepares you with all the necessary basics to get started in deep learning. Chapter 1 introduces you to the world of deep learning and its difference from machine learning, the choices of frameworks for deep learning, and the Keras ecosystem. You will cover a real-life business problem that can be solved by supervised learning algorithms with deep neural networks. You'll tackle one use case for regression and another for classification leveraging popular Kaggle datasets. Later, you will see an interesting and challenging part of deep learning: hyperparameter tuning; helping you further improve your models when building robust deep learning applications. Finally, you'll further hone your skills in deep learning and cover areas of active development and research in deep learning. At the end of Learn Keras for Deep Neural Networks , you will have a thorough understanding of deep learning principles and have practical hands-on experience in developing enterprise-grade deep learning solutions in Keras. What You'll Learn Master fast-paced practical deep learning concepts with math- and programming-friendly abstractions. Design, develop, train, validate, and deploy deep neural networks using the Keras framework Use best practices for debugging and validating deep learning models Deploy and integrate deep learning as a service into a larger software service or product Extend deep learning principles into other popular frameworks Who This Book Is For Software engineers and data engineers with basic programming skills in any language and who are keen on exploring deep learning for a career move or an enterprise project.

Anbieter: buecher
Stand: 10.04.2020
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Learn Keras for Deep Neural Networks
21,99 € *
ggf. zzgl. Versand

Learn, understand, and implement deep neural networks in a math- and programming-friendly approach using Keras and Python. The book focuses on an end-to-end approach to developing supervised learning algorithms in regression and classification with practical business-centric use-cases implemented in Keras. The overall book comprises three sections with two chapters in each section. The first section prepares you with all the necessary basics to get started in deep learning. Chapter 1 introduces you to the world of deep learning and its difference from machine learning, the choices of frameworks for deep learning, and the Keras ecosystem. You will cover a real-life business problem that can be solved by supervised learning algorithms with deep neural networks. You'll tackle one use case for regression and another for classification leveraging popular Kaggle datasets. Later, you will see an interesting and challenging part of deep learning: hyperparameter tuning; helping you further improve your models when building robust deep learning applications. Finally, you'll further hone your skills in deep learning and cover areas of active development and research in deep learning. At the end of Learn Keras for Deep Neural Networks , you will have a thorough understanding of deep learning principles and have practical hands-on experience in developing enterprise-grade deep learning solutions in Keras. What You'll Learn Master fast-paced practical deep learning concepts with math- and programming-friendly abstractions. Design, develop, train, validate, and deploy deep neural networks using the Keras framework Use best practices for debugging and validating deep learning models Deploy and integrate deep learning as a service into a larger software service or product Extend deep learning principles into other popular frameworks Who This Book Is For Software engineers and data engineers with basic programming skills in any language and who are keen on exploring deep learning for a career move or an enterprise project.

Anbieter: buecher
Stand: 10.04.2020
Zum Angebot