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Cocoa At Midnight
17,88 € *
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Kathleen Clifford was born in 1909. Her family lived in a tiny flat near Paddington Station and her earliest memories were of the smell of horses and the shrill whistle of steam trains. For a girl from the slums there was really only one option once school was over - a life in service. She started work in 1925 as a lowly kitchen maid in the London home of Lady Diana Spencer's family. Here she heard tales of the Earl's propensity for setting fire to himself, as well as enjoying the servants' gossip about who was sleeping with whom. The Spencers were just the first in a line of eccentric families for whom she worked during a career that lasted more than thirty years and took her from a London palace to remote medieval estates. But despite long hours, amorous butlers and mad employers, Kathleen always kept her sense of humour and knew how to have fun. On one occasion she was almost caught in bed with her boyfriend who had to jump out of the window and run down the drive in his underwear to escape the local bobby.

Anbieter: Dodax
Stand: 17.01.2020
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Entrepreneurial Profile of Indian Dairy Farmers
49,90 € *
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Entrepreneurship is the dynamic process of creating incremental wealth, by individuals who take the major risks in terms of equity, time and career commitment for providing value to a product or service. Dairying has been practiced as a rural allied agricultural activity, in the remote past and is the most suitable production system that has enormous potential to improve the socio-economic status of the large percentage of the rural population. Thus, entrepreneurial development is one of the ways to make rural people more competent in dairying for quality milk production. In this context, it was felt necessary to determine the level of entrepreneurial behaviour among the dairy farmers. The book will throw light on the relationship of personal, economic and socio-psychological system factors associated with entrepreneurial behaviour of farmers. Also, the outcome of the study would help the extension functionaries to formulate suitable programmes and use appropriate methods to improve the entrepreneurial behaviour of farmers, thereby improving the quality of life of farmers and their socio-economic condition.

Anbieter: Dodax
Stand: 17.01.2020
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Entrepreneurial Profile of Indian Dairy Farmers
51,30 € *
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Entrepreneurship is the dynamic process of creating incremental wealth, by individuals who take the major risks in terms of equity, time and career commitment for providing value to a product or service. Dairying has been practiced as a rural allied agricultural activity, in the remote past and is the most suitable production system that has enormous potential to improve the socio-economic status of the large percentage of the rural population. Thus, entrepreneurial development is one of the ways to make rural people more competent in dairying for quality milk production. In this context, it was felt necessary to determine the level of entrepreneurial behaviour among the dairy farmers. The book will throw light on the relationship of personal, economic and socio-psychological system factors associated with entrepreneurial behaviour of farmers. Also, the outcome of the study would help the extension functionaries to formulate suitable programmes and use appropriate methods to improve the entrepreneurial behaviour of farmers, thereby improving the quality of life of farmers and their socio-economic condition.

Anbieter: Dodax AT
Stand: 17.01.2020
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Flashback: An Anna Pigeon Mystery, Hörbuch, Dig...
9,95 € *
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Running from a proposal of marriage from Sheriff Paul Davidson, Anna Pigeon takes a post as a temporary supervisory ranger on remote Garden Key in Dry Tortugas National Park, a small grouping of tiny islands in a natural harbor 70 miles off Key West. This island paradise has secrets it would keep; not just in the present, but in shadows from its gritty past, when it served as a prison for the Lincoln conspirators during and after the Civil War.Here, on this last lick of the United States, in a giant crumbling fortress, Anna has little company except for an occasional sunburned tourist or unruly shrimper. When her sister, Molly, sends her a packet of letters from her great-great-aunt, who lived at the fort with her husband, a career soldier, Anna's fantasy life is filled with visions of this long-ago time.When a mysterious boat explosion - and the discovery of unidentifiable body parts - keeps her anchored to the present, Anna finds crimes of past and present closing in on her. A tangled web that was woven before she arrived begins to threaten her sanity and her life. Cut off from the mainland by miles of water, poor phone service, and sketchy radio contact, and aided by one law-enforcement ranger, Anna must find answers or weather a storm to rival the hurricanes for which the islands are famous. 1. Language: English. Narrator: Joyce Bean. Audio sample: http://samples.audible.de/bk/brll/001353/bk_brll_001353_sample.mp3. Digital audiobook in aax.

Anbieter: Audible
Stand: 17.01.2020
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The Servant: A Simple Story About the True Esse...
9,95 € *
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With a new introduction on using the principles of The Servant in your life and career, this book redefines what it means to be a leader. In this absorbing tale, you watch the timeless principles of servant leadership unfold through the story of John Daily, a businessman whose outwardly successful life is spiraling out of control. He is failing miserably in each of his leadership roles as boss, husband, father, and coach. To get his life back on track, he reluctantly attends a weeklong leadership retreat at a remote Benedictine monastery. To John's surprise, the monk leading the seminar is a former business executive and Wall Street legend. Taking John under his wing, the monk guides him to a realization that is simple yet profound: The true foundation of leadership is not power, but authority, which is built upon relationships, love, service, and sacrifice. Along with John, you will learn that the principles in this book are neither new nor complex. They don't demand special talents; they are simply based on strengthening the bonds of respect, responsibility, and caring with the people around you. The Servant's message can be applied by anyone, anywhere - at home or at work. If you are tired of books that lecture instead of teach; if you are searching for ways to improve your leadership skills; if you want to understand the timeless virtues that lead to lasting and meaningful success, then this book is one you cannot afford to miss. 1. Language: English. Narrator: Tony Pasqualini. Audio sample: http://samples.audible.de/bk/acx0/086498/bk_acx0_086498_sample.mp3. Digital audiobook in aax.

Anbieter: Audible
Stand: 17.01.2020
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An Unwilling Accomplice: Bess Crawford, Book 6 ...
9,95 € *
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World War I battlefield nurse Bess Crawford's career and life are in jeopardy when a murder is committed on her watch, in this absorbing and atmospheric historical mystery from New York Times best-selling author Charles Todd. Arriving in London on leave, Bess Crawford receives an unusual summons from the War Office. She's been requested to accompany a wounded soldier to Buckingham Palace, where he's to be decorated for gallantry by King George himself. Though she is certain she's never met or nursed Sergeant Jason Wilkins, she cannot refuse the honor. Heavily bandaged and confined to a wheelchair, the soldier will be in her care for barely a day. But on the morning after the ceremony when Bess goes to collect her charge for his return journey, she finds the room empty. Both the Army and the Nursing Service hold Bess to blame for losing the war hero. There is a humiliating inquiry, and the incident is noted in her record. More disturbing news complicates her already difficult situation: The Army now considers Wilkins a deserter, and Scotland Yard questions her when Wilkins is suspected of killing a man in cold blood. If Bess is to clear her name and return to duty in France, she must prove that she was never his accomplice. But the sergeant has disappeared again and neither the Army nor the police can find him. The moral implications - that a patient in her charge has committed murder - become more important to Bess than her own future. Accompanied by her friend Simon Brandon, she heads north to find the missing man herself. Carefully questioning suspicious locals, Bess and Simon follow a trail of clues across England. Drawn into a mystery that seems to grow darker with every discovery, they realize that this man has brought the war home to remote places far from the killing fields of France. But will uncovering the truth put more innocent people in jeopardy? 1. Language: English. Narrator: Rosalyn Landor. Audio sample: http://samples.audible.de/bk/harp/004086/bk_harp_004086_sample.mp3. Digital audiobook in aax.

Anbieter: Audible
Stand: 17.01.2020
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IT Pro's Bus. & Communication Guide
35,90 CHF *
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Get the communication skills you need for career success More and more companies now require that their IT professionals have strong communication and customer service skills. Gaining these soft skills is such a critical component of IT that the new CompTIA A+ exams include a significant number of questions on this subject. This unique book prepares you for the exams and beyond as it delves into the issues that you'll face in corporate, retail, and remote support environments. How do you deal with angry customers? How do you prioritize? The book presents over fifty scenarios depicting typical workplace situations, possible responses-and appropriate solutions to guide you. With this approach, you'll gain valuable insight into becoming a team player and learn strategies to communicate more effectively with coworkers and customers. In this book you'll learn how to: * Gain stronger communication and interpersonal skills for the workplace * Deal with an angry customer and best resolve the situation * Handle any problem while conveying strong professional and ethical behavior * Understand some of the most difficult aspects of human interaction * Learn how to manage by using fundamental leadership skills, including discipline, delegation, and mentoring * Express yourself using active and passive communication * Communicate in a multicultural environment * Offer either direct or indirect explanations when responding to an issue * Prepare for the soft skills questions on the CompTIA A+ exams

Anbieter: Orell Fuessli CH
Stand: 17.01.2020
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Help Desk Manager - Simple Steps to Win, Insigh...
65,90 CHF *
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The one-stop-source powering Help Desk Manager success, jam-packed with ready to use insights for results, loaded with all the data you need to decide how to gain and move ahead. Based on extensive research, this lays out the thinking of the most successful Help Desk Manager knowledge experts, those who are adept at continually innovating and seeing opportunities. This is the first place to go for Help Desk Manager innovation - INCLUDED are numerous real-world Help Desk Manager blueprints, presentations and templates ready for you to access and use. Also, if you are looking for answers to one or more of these questions then THIS is the title for you: I am thinking to develop a help desk management system. Will this system generate revenue? What are the benefits of the Help Desk management software? How much value do help desk/service desk managers place on industry qualifications? Why are help desk team managers so resistant for their phone and remote assistance staff to telecommute? Help Desk: What is a good way to manage customer sales emails? What is the best help desk or customer support software for a small team managing support for an SaaS application? What tool gives features like Project Management, Bug Tracking/Test Cases and Help Desk? What are some open source all-in-one ticketing solutions that include change/story management, a help desk and bug tracking? What is the best CRM to manage existing customers (help desk, cross-sell/up-sell) rather than for sales? What are the best guidebooks or handbooks for implementing/managing IT Help Desk system/department? What are the most important steps/ requirements involved in hiring a help desk representative for an IT start up -involving a content management tool; in DC/ California? What are some tips/steps one could use to make somewhat of a career transition from IT help desk type work into management consulting who has a bachelor's and master's degree and a great deal of transferable experience? Online Customer Support: What are some alternatives to Zendesk, free or otherwise? Has anyone cracked the mobile support nut yet? What are some good user feedback management tools? Who are competitors to Assistly? ...and much more...

Anbieter: Orell Fuessli CH
Stand: 17.01.2020
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Help Desk Management - Simple Steps to Win, Ins...
66,90 CHF *
ggf. zzgl. Versand

The one-stop-source powering Help Desk Management success, jam-packed with ready to use insights for results, loaded with all the data you need to decide how to gain and move ahead. Based on extensive research, this lays out the thinking of the most successful Help Desk Management knowledge experts, those who are adept at continually innovating and seeing opportunities. This is the first place to go for Help Desk Management innovation - INCLUDED are numerous real-world Help Desk Management blueprints, presentations and templates ready for you to access and use. Also, if you are looking for answers to one or more of these questions then THIS is the title for you: I am thinking to develop a help desk management system. Will this system generate revenue? What are the benefits of the Help Desk management software? How much value do help desk/service desk managers place on industry qualifications? Why are help desk team managers so resistant for their phone and remote assistance staff to telecommute? Help Desk: What is a good way to manage customer sales emails? What is the best help desk or customer support software for a small team managing support for an SaaS application? What tool gives features like Project Management, Bug Tracking/Test Cases and Help Desk? What are some open source all-in-one ticketing solutions that include change/story management, a help desk and bug tracking? What are the best guidebooks or handbooks for implementing/managing IT Help Desk system/department? What is the best CRM to manage existing customers (help desk, cross-sell/up-sell) rather than for sales? What are the most important steps/ requirements involved in hiring a help desk representative for an IT start up -involving a content management tool? What are some tips/steps one could use to make somewhat of a career transition from IT help desk type work into management consulting who has a bachelor's and master's degree and a great deal of transferable experience? Online Customer Support: What are some alternatives to Zendesk, free or otherwise? Has anyone cracked the mobile support nut yet? What are some good user feedback management tools? Who are competitors to Assistly? ...and much more...

Anbieter: Orell Fuessli CH
Stand: 17.01.2020
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