Key in to the expertise of this accomplished business consultant and acclaimed customer-service expert. Subjects include customer perception, judging customers, handling upsets, and ´´what´s in it for me?´´ 1. Language: English. Audio sample: http://samples.audible.de/sp/made/000251de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
This is the revised Creating the Dynamic Dementia Care Team. This manual has been expanded and contains skill information for self-evaluation, brain anatomy of persons with dementia and how to interact, communicate, and help provide quality of life for those with brain related deficits. Caregivers are given practical tips and quizzes throughout the book. At the end of the book there is a self-evaluation chapter and help for family caregivers. It is written after 30 years of experience, study, and research. Clarice Cook is a certified dementia practitioner and caregiver. 1. Language: English. Narrator: Leigh Ashman. Audio sample: http://samples.audible.de/bk/acx0/082957de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Recently hand picked by the new CEO, Lucy has 21 days to identify why the international technology company she works for is underperforming. Mentored by Tom, an experienced entrepreneur, Lucy is reminded of the entrepreneurial principles that made her company great in the first place. Told as the follow-on story to Millionaire Upgrade, Business Upgrade introduces the reader to the concepts of:I BELIEVE (the leader),WE BELIEVE (the team) andTHEY BELIEVE (the customer)In the book you´ll discover how and why entrepreneurs consistently achieve results against all odds, and learn how entrepreneurial thinking, innovation, and change is the only way for companies to stay ahead of their competition. 1. Language: English. Narrator: Nigel Acheson. Audio sample: http://samples.audible.de/bk/mmba/000011de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
If you are a freelance writer, website designer, or graphic artist, you offer your clients a service. This means that you may think the only way to build your business is to have clients come to you to get that service. By creating a productized service, you will find that your expertise can easily become a tangible product. 1. Language: English. Narrator: Dara Rosenberg. Audio sample: http://samples.audible.de/bk/acx0/036219de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
In The Million-Dollar Financial Services Practice, author David J. Mullen, Jr., reveals how to become a top-producing financial advisor using the method he has taught at Merrill Lynch and is famous for in the industry. This comprehensive book combines marketing, prospecting, sales, and time-management techniques into a system that will help listeners build a successful and lucrative practice. Containing templates, scripts, letters, and 15 tried-and-true Market Action Plans, this indispensable guide shows listeners how to take their financial services practice to the million-dollar level and beyond. PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your My Library section along with the audio. 1. Language: English. Narrator: Kevin Stillwell. Audio sample: http://samples.audible.de/bk/adbl/018501de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Have you always had the following thought in your head, ´´If I could just get my advertising message in front of all the people with cell phones, I could make a fortune´´? If so, there is a way to get your message out there and it doesn´t cost a fortune to make it happen. You can capitalize on the hot mobile phone user market and get people who are eager to buy to take action. On top of that, you can also create a simple application for cell phones that you can sell to cell phone users for even more profits. It´s easy to do if you follow the simple system that is laid out in this book. You´ll learn about business users and the 3G mobile phone network and why that´s important to you. You´ll learn how to leverage free online social networks to generate real traffic to your website from people with cell phones. Also covered is how to create and sell applications online even if you don´t know how to program! 1. Language: English. Narrator: Kris Bentley. Audio sample: http://samples.audible.de/bk/acx0/072563de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Agile product management just got easier. Introduction Hello, thank you, and congratulations for taking this class, Daily Scrum: 21 Tips to Co-Ordinate Your Team with Standup Meetings and Create a Daily Plan. This class contains proven steps and strategies on how to improve your daily scrum (stand-up) meeting, as part of an agile scrum team. I am sure you will get value from this because it gives you a complete introduction to agile scrum daily stand-ups, and walks you step by step through carrying out and improving daily stand-ups in your team or business from the ground up. It also gives you plenty of examples. It tells you exactly how the pros carry out the daily scrum, and guides you through some common best practices based on extensive research. In this class you will learn: A brief recap of agile and scrum principles Why the daily scrum is so powerful for co-coordinating, synchronizing, and creating a daily plan for your team How to carry out a daily scrum in your team or business like the pros Concise tips and options for improving your daily scrum and taking it to the next level So let me help you to learn, improve and master the daily scrum (stand-up meeting)! Introduction Thank you, and congratulations for taking this class, Sprint Review: 15 Tips to Demo and Continuously Improve Your Product. This class contains proven steps and strategies on how to improve your sprint review and demo as part of an agile scrum team. I am sure you will get value from this, because it gives you a complete introduction to agile scrum sprint reviews, and walks you step by step through carrying out and improving sprint reviews in your team or business from the ground up. It also gives you plenty of examples. It tells you exactly how I have carried out sprint reviews in practice and guides you through some common best practices based on extensive r... 1. Language: English. Narrator: Randal Schaffer. Audio sample: http://samples.audible.de/bk/acx0/093790de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Scrum is a simple framework that allows us to complete projects, continuously improve, and get an early return on investment. Author´s note: I write this text as a certified scrum master with experience in international blue chip companies dating back to 1999. That experience includes leading projects for the BBC, General Electric, Oracle, BSkyB, Razorfish, and HiT Entertainment (responsible for Angelina Ballerina, Bob the Builder, and other titles that you love watching with your kids or siblings but won´t admit to). These roles have all involved leadership on a wealth of mobile, Internet, TV, and web software projects. I have played the role of scrum master and, in the earlier years, of team lead and technical lead. I have had the privilege of running projects and rolling out working practices in market leading organizations from start to finish. This audiobook gives an overview of scrum, concentrating on why scrum works. If someone asked you, ´´Why does anyone even bother using scrum?´´, how would you answer them? Since the year 2000, I have been asked this question many times, in many different ways, at different companies by people in different roles. Scrum is a very easy framework to understand but an extremely challenging one to implement. This is not usually because its practices require special aptitude for learning or even years of experience, but because of the emotional, ideological, and other real world challenges that we all face in business. Realizing how important the answer to the question ´´Why?´´ is, I have condensed hours of research and experience into one easy guide. This can be used to recap, up-skill quickly and, most importantly, answer questions for people who want to run their projects more efficiently but do not know why scrum is the right way to go. 1. Language: English. Narrator: Kevin Kollins. Audio sample: http://samples.audible.de/bk/acx0/043197de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Webinars are the hot service for speakers, trainers, and consultants. Corporate clients, organizations, and associations deliver training and information over the Web, so you need to know how to expand your offerings using this medium. Webinars (Web-based seminars), sound like they are complicated, but with some basic information and guidance, even techno-neophytes can add these to their services with little effort. You can get paid well to deliver a virtual presentation globally from the comfort of your home or office.This session is a first for SNN: it will be delivered as a webinar so you get to experience what your audience will see and hear. Whether you have previously conducted webinars, only attended one or never been involved with this delivery mechanism, Dave will provide his trademark ´´practical, not technical´´ advice to help you determine how webinars can work for you.What you will learn: What a webinar is and how it is different from a teleseminar What equipment or services you need to hold a webinar and how to pick from the many services out there How to price and sell a webinar, publicly or in-house How to set up and deliver a webinar for maximum effectiveness What other services you can offer with this technology 1. Language: English. Narrator: Dave Paradi. Audio sample: http://samples.audible.de/sp/spnn/000042de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
The route to Exceptional Sales Management is within your grasp. This programme is the result of over 20 years of working with outstanding sales managers and directors across a wide range of industries, selling almost every conceivable product and service available. It will give you the tools to accelerate your career, grow your company, and become one of the greatest sales managers of your time. 1. Language: English. Narrator: Mike Le Put. Audio sample: http://samples.audible.de/bk/bbcw/001373de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.