It´s basic, even elementary - the foundational aspect of a successful sales career are the simple fundamentals; like a language relies upon its alphabet, a successful sales career relies on its fundamental and essential parts - 26 of them to be exact. Record-breaking salesman and sales mentor Tom Hopkins breaks down these essential elements of sales in his audio production ABC´s of a Successful Career. These fundamental yet powerful points will help you recapture your focus on what really matters in your career - demonstrating professionalism so that people take your counsel to heart then get involved with your product or service. There´s more to a successful selling career than meets the eye. Tom Hopkins dives into 26 major nuances of selling that can make or break careers, as Hopkins skillfully represents alphabetically. If you don´t know what they are, you could be losing sales and not even know why. Through this audiobook production you will discover: How to develop and keep a lasting positive attitude The importance of maintaining balance in your life How anything is feasible if you remain flexible The power of having a mentor and being one for others Tom´s ABC´s of a Successful Career is an excellent and inspiring program to help anyone in sales close more business deals and an important reminder to help people more fully enjoy their selling careers. And the nuances he discloses to that successful career can easily be applied to the nuances of a successful life - it´s as simple as ABC. 1. Language: English. Narrator: Tom Hopkins. Audio sample: http://samples.audible.de/bk/made/000456de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
For a business to be good, there are numerous right things that need to be done, like the promotion of your products or services, having a great pay structure that attracts gifted individuals, providing a buyer after sales service, and delivering everything on time. However it is not simply by doing the correct things that your business will expand and produce. If you want your business to be successful, you have to ensure you´re doing the correct things correctly. Get started on that here. 1. Language: English. Narrator: Bobby Brill. Audio sample: http://samples.audible.de/bk/acx0/029311de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Customer service may soon be a thing of the past except for a few companies and organizations that pride themselves on providing their customers with extraordinary service. The U.S. is becoming a rude society. Fewer people care about or expect good customer service. Too many companies are living on past reputations. A new generation of senior executives has no idea what customer service is all about. The author attributes this to a society of people all thumbs about their pods, pads and berries and oblivious to the world around them. This book should be a must read by CEOs, senior managers and heads of PR and customer service at all companies, organizations and institutions as well as local, state and federal governments.The book cites how poor customer service or lack of it has caused and exacerbates crises. There are separate chapters on basics, listening, responding, telephone etiquette, and the problem of gate guardians as well as separate chapters for a more comprehensive look at the success of several companies including Amica Mutual Insurance Co., Marriott and Crystal Cruise Lines. The author, Rene A. Henry, draws from the successful practices of CEOs who know extraordinary customer service to provide the reader with a menu of proven ideas that can be adapted for any type of business, product or service. The book looks at how the Nordstrom family empowers its employees with ownership and entrepreneurialism. Why Amica Insurance has been honored time and again for 100 years for the way it treats its customers. How Carl Sewell became one of the nation´s largest luxury car dealers by turning one-time buyers into a lifetime customers. The way Amazon has profited from Jeff Bezos´ customer-centric philosophy. The importance Bill Marriott, Jr. places on management by walking around has made it the leader in the hotel business. Ukrops Supermarkets became a major regional chain with a contrarian strategy. Brad Tilden attr... 1. Language: English. Narrator: Margie Lenhart. Audio sample: http://samples.audible.de/bk/acx0/014183de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
For the international student determined to intern or work in the U.S. and would prefer to listen to the book in the car or while relaxing with their headphones in the evening. The #1 job search book for international students, recommended by many University Career Centers and InternshipDesk. Contains valuable advice from successful international students, a proven 3 step approach from an acclaimed U.S. job search coach, and tips from university career services professionals and a top immigration attorney. 1. Language: English. Narrator: Gary Roelofs. Audio sample: http://samples.audible.de/bk/acx0/036373de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
In this audio recording, author and professional speaker Denny Andrews covers the key skill sets needed for a successful business career and gives simple exercises to develop those skills for successful relationships.The topics covered include leadership and its 10 requirements; thinking outside the box when it comes to marketing and promotion; delivering over-and-above customer service; and defining and implementing your customer´s experience.The audio closes with hard-to-find communication tools and information available on the Internet to save time and money. There are exercises for making your point, giving one minute sales presentations (which we all do every day), becoming a master listener and questioner, and finally, some little-known Internet technologies that help to bring everything together. 1. Language: English. Audio sample: http://samples.audible.de/sp/made/000281de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Would you love the power, freedom, and control of being your own boss? Whether you want to (1) bring your brilliant idea to the marketplace, (2) firmly establish your new business on a solid foundation, or (3) be your own boss and control your own destiny, this audiobook will guide you through the process of creating a winning business plan the right way. Business plans are the heart and soul of any successful company. A business plan pulls together everything about your business and records it in a single document that will grow as your business grows. This plan can make or break your potential for success. The most successful business owners plan, manage, and lead their business toward success, by following a winning plan. You can do the same. Create a winning business plan. The business plan is the foundation for any successful business. Your business plan describes your operating structure, your products and services, your finances, and your marketing plans. When done correctly, it can increase the chances of your business thriving well beyond the first couple years. Gain all the great Benefits from a professional business plan! Whether you´re still dreaming up your very first business or you´ve already started building your new venture, this audiobook can help you learn strategies that can make the creation process go as smoothly as possible. Most importantly, if you apply what you listen to immediately, following the instructions in this audiobook, you can easily complete your business plan by the time you reach the end! You´re just a few short steps away from learning how to create an award-winning business plan! Maximize your success potential. Get this audiobook now! 1. Language: English. Narrator: Gail L. Chaffee. Audio sample: http://samples.audible.de/bk/acx0/094890de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Many organisations chase the Holy Grail of obtaining new customers, spending time, money, and energy on winning them only to provide them with a service or product that, quite frankly, is inferior. What a waste! If we do not look after our customers then someone else will. In addition, those dissatisfied customers will tell others about their experience, and once an organisation gains a negative reputation, it is extremely difficult to change it. Having a good reputation for excellent service and products is one very successful way of building a competitive advantage. This audiobook looks at how you can win more business by retaining customers and gaining recommendations from them; how to satisfy your customers needs; how to develop an effective customer-service policy; how to use positive behaviour and attitude to win more business; how to build a better rapport with your customers; and how to handle anger, complaints, and difficult customers and turn them into satisfied customers. 1. Language: English. Audio sample: http://samples.audible.de/bk/summ/000014de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Don’t be daunted by a challenging economy and fierce competition. Even in the toughest environment, innovative, highly profitable businesses abound. And yours can be one of them with Now, Build a Great Business! This essential success kit from business heavyweights and acclaimed authors Mark Thompson and Brian Tracy is filled with straightforward, powerful strategies to ignite growth in your business. Packed with insights from face-to-face interviews with world-class business leaders (Tony Hsieh of Zappos, Virgin Brands’ Richard Branson, Ingvar Kamprad of IKEA, Charles Schwab, and many others), this audio book distills a wealth of ideas and practices to uncover the core ingredients of successful organizations. Step-by-step instructions and a compelling big-picture overview show you exactly how to:? Become a great leader—and get extraordinary results from everyone around you? Develop a great business plan—and structure your company to maximize every resource? Surround yourself with great people who are motivated to give their best? Offer a great product or service—identifying exactly what your market needs? Design a great marketing plan—and position your business as the preeminent provider? And much more! You’ll find no theory here—just practical steps you can take immediately, with simple explanations of exactly how to measure how well you’re doing at each step along the way. The clear-cut strategies, inspiring examples, personal interviews, and enlightening lessons from history that come together here create one of the most important business books you’ll ever put your hands on. 1. Language: English. Narrator: Brian Tracy, Mark Thompson. Audio sample: http://samples.audible.de/bk/gdan/000496de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
My name is Nick Vulich. Over the past several years, I have made a decent living selling online, marketing products on eBay and Amazon, and selling services on Fiverr. Four years ago, I started writing a series of short, easy-to-read guides that explained how other people could make a living selling online. Since that time, over 100,000 copies of my guides have been downloaded and purchased on Amazon, Barnes & Noble, Books-A-Million, and other online book sites. Do you want to make money selling on eBay? This book will save you time and money while helping you to sell more stuff on eBay. Are you new to eBay, but not sure where to start? Are you unsure what eBay is all about? Are you unsure what to sell? And, do you keep telling yourself, I do not know anything about business or computers. How could I possibly start a business - on or offline? Don´t sweat it. Everyone has doubts when he or she take on a new project. When I wrote my first book. I was so worried that it would flop, and snag a bunch of negative reviews, I did not tell anyone I wrote it. Not even my wife! I waited three weeks until the results were in, and the sales had started to roll in before I said anything. Many first times entrepreneurs react the same way. I call it the ´´better safe than sorry´´ syndrome. Nick Vulich has helped thousands of people to start and create online businesses, selling on eBay, Amazon, Etsy, and Fiverr. In eBay MBA: Sell Online. Make More Money, Enjoy More Freedom, I am going to show you how to get started selling on eBay and reveal tips and tricks that successful eBay sellers are using to get an edge up on their competition. 1. Language: English. Narrator: Sonny Dufault. Audio sample: http://samples.audible.de/bk/acx0/079135de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Magic for Malls make the connection between the low self-esteem experienced by many retail staff and poor level of service suffered by customers. It then lays out The Magic Programme, developed for staff at the award-winning shopping centre at Meadowhall and then shared across Europe with 30,000 retail employees, including entry level and long-term unemployed people. It allows participants to find success through failure, a process which boosts confidence, creativity and self-esteem, all of which are damaged through standardised schooling, under and over-parenting. The programme is presented as a handbook so you can use it with your staff to transform their lives by giving them the gift of great self-esteem, which sets them confidently on the road to success. Finally, theres a practical look at proven techniques to keep focus on service excellence, which led to steady and sure improvements in customer care. In a wide-ranging career, Stephen has advised leading property owners, leisure companies and retailers and has developed and run many unique restaurants. In this, his first book on the subject, he shares the insights on service excellence learned across 30 years, which will enable employers to apply the techniques which will transform their business.