Webinars are the hot service for speakers, trainers, and consultants. Corporate clients, organizations, and associations deliver training and information over the Web, so you need to know how to expand your offerings using this medium. Webinars (Web-based seminars), sound like they are complicated, but with some basic information and guidance, even techno-neophytes can add these to their services with little effort. You can get paid well to deliver a virtual presentation globally from the comfort of your home or office.This session is a first for SNN: it will be delivered as a webinar so you get to experience what your audience will see and hear. Whether you have previously conducted webinars, only attended one or never been involved with this delivery mechanism, Dave will provide his trademark ´´practical, not technical´´ advice to help you determine how webinars can work for you.What you will learn: What a webinar is and how it is different from a teleseminar What equipment or services you need to hold a webinar and how to pick from the many services out there How to price and sell a webinar, publicly or in-house How to set up and deliver a webinar for maximum effectiveness What other services you can offer with this technology 1. Language: English. Narrator: Dave Paradi. Audio sample: http://samples.audible.de/sp/spnn/000042de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
What is the cost of losing a customer? In today´s competitive environment, it is a cost no business can afford. Do the math. It costs you up to 4 times more to get a new customer than it does to retain an existing one. However, that does not even take into account the fact that an unhappy customer will tell an average of 20 customers about their bad experiences, while a satisfied customer will only tell 10 people about their good experiences. This means you have to make twice as many customers happy as unhappy - just to break even! Dr. Tony Alessandra teaches how employees in all areas of your business can easily and quickly increase their customer service skills - anyone from secretaries to managers to the CEO him/herself! Why not invest in a proven system today and learn skills that will secure committed and active customers for you and your business? How can you afford not to? I have laid it all out for you here - over 35 years of the customer service secrets that have helped me tremendously in my own business career and saved me from many ruined customer relationships along the way. 1. Language: English. Narrator: Dr. Tony Alessandra. Audio sample: http://samples.audible.de/sp/ales/000036de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Negotiate successfully! Are you aware that almost everything is negotiable? Negotiation is a skill that can bring you vast success in all aspects of your life. When you´re a skilled negotiator, you can get the best possible price on everything you purchase or sell, and you can deal with salespeople or clients. We´re all negotiating all the time in all kinds of everyday situations: parents negotiating with their children; employees negotiating with each other, with subordinates, with bosses; customers negotiating with salespeople or service providers. And with The Secrets of Power Negotiating, you´ll always have the upper hand in every negotiating situation in which you find yourself. For example, the program gives you specific ways to: Get the best possible price when you buy or sell a house, a car, a business, real estate, or any negotiable item. Get a raise or promotion. Keep employees happy without giving in to unreasonable demands. Get a new and better deal with your landlord or mortgage loan officer. Stop being stonewalled by store clerks, petty bureaucrats, service and repair people, and others. Get more cooperation from your corporate peers and subordinates. Get bigger loans and better terms from your banker. Uncover valuable ´´hidden information.´´ Be more confident in virtually any interpersonal situation. Plus many other situations you run into in your daily life. PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your My Library section along with the audio. 1. Language: English. Narrator: Roger Dawson. Audio sample: http://samples.audible.de/bk/ntgl/000035de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Discover Content Marketing Secrets that will maximize your online profits! Content marketing works based on the idea that modern consumers are sick of being marketed to directly and are wary of anything that even begins to sound like a sales pitch. Providing them with legitimate, non-promotional content allows them to come to value your own personal brand along with the products or services you are providing to the point that when they are ready to pull the trigger and make a purchase that falls under your sphere of influence they naturally think about you first without ever feeling as though they are being pressured into anything. If you have spent any amount of time practicing or learning about content marketing then you know this is the case, Unfortunately, your competition knows it too which is why you need to take special care to do absolutely everything in your power in order to give yourself an edge. That´s where Content Marketing: Internet Marketing Secrets that Will Maximize Your Profits comes into play. This book is designed to be a high-level look at various ways you can tweak your existing content marketing strategy to ensure it is as effective as possible. It doesn´t matter what type of content you are creating, there are ways to customize it even further. Likewise, you can always do more to increase your conversions, provide captivating visual content and market to the growing trend of mobile content consumption. When it comes to content marketing, resting on your laurels is a surefire way to be left in the dust and this book will provide you with the tools you need to look at your content marketing strategy in a new light that will help to ensure you are always at the head of the pack. You have already done all the legwork and put in the time to build something meaningful around your brand, now all you need to do is add the finishing touches. So, what are you waiting for? Learn what your content marketing strategy nee... 1. Language: English. Narrator: Dean Eby. Audio sample: http://samples.audible.de/bk/acx0/097896de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
The secrets of successful telephone sales are revealed at last!Dial Success is designed to help you gain the skills of successful telephone selling, focusing on the master skill of selling appointments. You will learn how to develop a winning attitude, define your target market, write a powerful script, identify and overcome objections, increase your sales, and achieve the success you deserve. The skills covered can be used to sell any product or service. If the telephone is your route to market, then this programme is your route to success! 1. Language: English. Narrator: Mike Le Put. Audio sample: http://samples.audible.de/bk/bbcw/001372de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Kelly Perdew, winner of The Apprentice 2, has what it takes to lead. His secret weapon: the principles he learned at West Point, as a U.S. Army Intelligence officer, and as an Airborne Ranger, principles that he´s applied to business with the same firepower determination that makes our military the best on the battlefield. In the military, there´s no margin for error. Wrong decisions are deadly decisions. Likewise, in business, wrong decisions can cost you your job. In Take Command, Kelly gives you an insider look at how business luminaries with military training, such as Donald Trump, Ross Perot, Marty Evans, Bill Coleman, and Roger Staubach, have achieved success through 10 essential principles: duty, impeccability, passion, perseverance, planning, teamwork, loyalty, flexibility, selfless service, and integrity. 1. Language: English. Narrator: Kelly Perdew and Brent Osborn. Audio sample: http://samples.audible.de/bk/blak/001400de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Wired Differently shares the compelling story of National Information Solutions Cooperative (NISC), a nearly 50-year-old technology business built on the cooperative model. NISC started out providing software and IT services for three rural cooperatives a half-century ago and has grown to 14 million end users in 49 US states or territories, and in Canada. Here is an organization where cooperative principles blend with leading-edge technologies to exceed expectations repeatedly - even those of Fortune 500 customers like T-Mobile and Walmart - and to attract recognition from industry giants, such as Computerworld and HDI. What are the secrets to NISC´s humble yet astounding success? Wired Differently explores the unique business model and leadership principles behind NISC´s impressive results. 1. Language: English. Narrator: Clay Jenkinson. Audio sample: http://samples.audible.de/bk/acx0/044426de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Use this proven step by step plan to build a profitable online store with Shopify! When it comes time to head to work in the morning do you wish you could do something more than grind out your soul-destroying job and take control of your own life? If you have ever dreamed of working from home or anywhere in the world that you desire and running your own online store, then there has never been a better time to stop dreaming and start acting. Shopify: Beginner to Pro Guide can show you how to get started today. Shopify is what is known as a complete ecommerce solution for business that are looking to sell their products online which means you can get started building an online business today for absolutely no money down. The site will allow you to create a personalized online store, sell any products that you like and also accept payments from debit and credit cards while also tracking orders and providing customer service. Inside you will find a step by step guide to everything you need to choose a niche, choose a product, set up your site, market your site and grow your site on into the future. This book contains: The four things you need to consider to find the perfect product to sell The easiest way to start selling products without actually owning any products to sell The secret to creating a memorable logo All the best ways to build your brand on the cheap And more What are you waiting for? Do your dreams a favor and buy this book today! 1. Language: English. Narrator: Dave Wright. Audio sample: http://samples.audible.de/bk/acx0/069815de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Magic for Malls make the connection between the low self-esteem experienced by many retail staff and poor level of service suffered by customers. It then lays out The Magic Programme, developed for staff at the award-winning shopping centre at Meadowhall and then shared across Europe with 30,000 retail employees, including entry level and long-term unemployed people. It allows participants to find success through failure, a process which boosts confidence, creativity and self-esteem, all of which are damaged through standardised schooling, under and over-parenting. The programme is presented as a handbook so you can use it with your staff to transform their lives by giving them the gift of great self-esteem, which sets them confidently on the road to success. Finally, theres a practical look at proven techniques to keep focus on service excellence, which led to steady and sure improvements in customer care. In a wide-ranging career, Stephen has advised leading property owners, leisure companies and retailers and has developed and run many unique restaurants. In this, his first book on the subject, he shares the insights on service excellence learned across 30 years, which will enable employers to apply the techniques which will transform their business.
UNCOVER THE SECRETS OF CREATING LOYAL SUPER FANS THAT WILL SKYROCKET YOUR BUSINESS You dont have to be an amazing marketing or sales person to grow your business. What if you could launch your business to a level beyond your dreams and never have to worry about losing customers again? Imagine having your existing customers transform into loyal SUPER FANS, who rave about you and your business? You will discover the secrets to creating Super Fans, a strategy that is taking average businesses to the top as leaders in their market.