Make customer feedback work for your business. Customers are speaking loud and clear through a miriad of mediums. Evidence shows that customers will no longer stand for the hurried and complacent service that has become the norm. They are looking for a positive, memorable experience. Organizations that provide that level of service will earn their loyalty. Customers base their decisions on nothing more than a positive or negative review of your product and/or service. Pay Attention! paves the way. Your company wins when you:Understand Customer ExpectationsEmbrace and implement The RATER FactorsDefine who you are and what you offerBecome E.T.D.B.W. (Easy To Do Business With)Connect with your audience in all mediumsReact appropriately and respond immediately to customer feedbackRecover sincerely when things go wrong All you need is to Pay Attention!PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your My Library section along with the audio. ungekürzt. Language: English. Narrator: Tara Ochs. Audio sample: http://samples.audible.de/bk/acx0/002076de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
The best salesmen in the world aren´t salesmen at all. They´re helpers. Offering the best service isn´t enough. Your future clients need to know: Who you are Why you´re doing what you do How you´ll solve their problems Why they´ll like you In other words, they need to be sold on your service. One problem: you hate selling. This book is for you. You didn´t start your business to be a slimy salesperson, and you don´t need to feel like one. In Help First, Chris Cooper explores the path toward growth, profitability and the new marketing that will let you feel good about selling yourself. ungekürzt. Language: English. Narrator: Chris Cooper. Audio sample: http://samples.audible.de/bk/acx0/068887de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Multiply your information publishing profits by repurposing your content and adding creative offers. Earn more from your expertise and your content. Discover profitable new ways to present what you know or have sitting in your file cabinets. Shape-shift your material, deliver it in a creative fashion, rework it for a different audience, raise the perceived value (and the price!) and add meaningful, easy-to-produce items to your product line. Marcia Yudkin´s provocative, idea-packed audiobook provides ideas and helpful resources for oodles of profitable content transformations. The Advanced Guide to Information Marketing, describing 125 ways to earn money from knowledge, passion, and content, is the next best thing to being able to be in dozens of places at the same time, earning money in each. Easily and repeatedly, create additional income streams by injecting previous and new work with a smidgen of fun and imagination. Like an angelic version of ´´The Sorcerer´s Apprentice´´, your intellectual property multiplies without much effort on your part, so that you reach new markets and sell more products and services to existing customers. Exponentially grow your income with this brainstorming tool that you´ll want to use again and again. In addition to the 125 content repurposing ideas, The Advanced Guide to Information Marketing includes tips on avoiding common content repurposing mistakes, a checklist for your information marketing sales page, and three sample information publishing press releases. Marcia Yudkin has been a content entrepreneur since childhood, when she read poems she had written on a local TV show and published a newspaper for her relatives. Her 16 books include Freelance Writing for Magazines & Newspapers, a Book of the Month Club selection, and 6 Steps to Free Publicity, now in its third edition. ungekürzt. Language: English. Narrator: Marcia Yudkin. Audio sample: http://samples.audible.de/bk/bigh/000483de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
For the last couple of years, Google AdSense has dominated forums, discussions and newsletters all over the Internet. Already, there are tales of fabulous riches to be made and millions made by those who are just working from home. It seems that Google AdSense has already dominated the Internet marketing business and is now considered the easiest way to make money online. The key to success with AdSense is the placing of ads on pages that are receiving high traffic for high demand keywords. The higher the cost-per-click to the advertiser, the more you will receive per click from your site. Obviously, it does not pay to target low cost-per-click keywords and place them on pages that do not receive hits. With all the people getting online and clicking away every day, it is no wonder why Google AdSense has become an instant hit. For some who are just new to this market, it would be a blow to their pride knowing that their homepage is buried somewhere in the little ads promoting other people´s services. ungekürzt. Language: English. Narrator: Andrew Hornick. Audio sample: http://samples.audible.de/bk/acx0/056426de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Someone suggests you become a mentor. Most likely this happens because you helped them with the right information at the right time, delivered in a manner they could understand well enough to use. ´´I´m not ready´´, you think. ´´I need to become a top guru first.´´ Well, yes and no. You probably aren´t going to get too far setting up your ´´Hey, I´m a Mentor!´´ shingle if you´re brand new to Internet marketing, but you certainly don´t have to be a top gun earning a six-figure income to offer your services, either! The truth is, you just have to know more than the person you are mentoring. Get all the info you need here. ungekürzt. Language: English. Narrator: Jeff Augustine. Audio sample: http://samples.audible.de/bk/acx0/027291de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
You could say a lifestyle of complete freedom, contribution, and abundance isn´t possible for you, or you can test the limits of possibility! In this program, you´ll learn how to create a lifestyle of contribution and creativity that will allow you complete financial and location freedom. Inside this, you´ll will learn the five-step process the authors used to create a lifestyle that impacts over 100,000 people and funds travels and adventures all over the globe! You´ll learn about their automated helping-the-world business and you´ll learn about that same process that is now helping thousands of people just like you ditch their nine-to-five jobs and create the lifestyle they dream of - even if they´re non-technical or time-scarce. You´ll discover how to get paid for what you know and love. Your passion, hobby, skill, or life experience is valuable - literally and this program will show you how to profit from it! Whether it´s being married, or getting divorced. Whether having a child, or losing someone dear to you - it´s all valuable. Whether you like stamp collecting, investing, riding horses, parenting, or catering. Maybe you created a million-dollar business, or failed at three start-ups, or any of a myriad of skills, interests, or abilities you may have - again, it´s all valuable! If you already have a business, you´ll be happy to know this process is powerful for anyone with a product or service: professionals, small business owners, chiropractors, dentists, florists, potters, inventors. You can make more revenue and work less! ungekürzt. Language: English. Narrator: Anand Bhatt. Audio sample: http://samples.audible.de/bk/acx0/053045de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Don’t be daunted by a challenging economy and fierce competition. Even in the toughest environment, innovative, highly profitable businesses abound. And yours can be one of them with Now, Build a Great Business! This essential success kit from business heavyweights and acclaimed authors Mark Thompson and Brian Tracy is filled with straightforward, powerful strategies to ignite growth in your business. Packed with insights from face-to-face interviews with world-class business leaders (Tony Hsieh of Zappos, Virgin Brands’ Richard Branson, Ingvar Kamprad of IKEA, Charles Schwab, and many others), this audio book distills a wealth of ideas and practices to uncover the core ingredients of successful organizations. Step-by-step instructions and a compelling big-picture overview show you exactly how to:? Become a great leader—and get extraordinary results from everyone around you? Develop a great business plan—and structure your company to maximize every resource? Surround yourself with great people who are motivated to give their best? Offer a great product or service—identifying exactly what your market needs? Design a great marketing plan—and position your business as the preeminent provider? And much more! You’ll find no theory here—just practical steps you can take immediately, with simple explanations of exactly how to measure how well you’re doing at each step along the way. The clear-cut strategies, inspiring examples, personal interviews, and enlightening lessons from history that come together here create one of the most important business books you’ll ever put your hands on. ungekürzt. Language: English. Narrator: Brian Tracy, Mark Thompson. Audio sample: http://samples.audible.de/bk/gdan/000496de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Organisations that excel at service buzz. Their people are switched on, and they ´´make it happen´´ for customers. It is down to all the little things they get right. They focus on what counts, and in the world of commerce, as well as in public service, there is only one person that counts, and that is the customer. ´´Get the First Five Seconds Right´´ The original Tom Peters-style fashion for customer service evolved into CRM (customer relations management), and as companies struggled to reduce costs, improve efficiency, and enhance profits, they allowed high-technology and computers to take over many of the traditional roles exercised by empowered and customer-friendly front-line people. Call centres, IVR (interactive voice recording), and Internet ordering became the order of the day. Empowered front-line employees were proving just too expensive and too unreliable to provide cost-effective customer service. In other words, many companies lost the plot.´´Make Customers Laugh´´ This audiobook is aimed at stimulating senior executives, managers, and front-line employees to re-examine the little things they do every day in relation to customers (external and internal). Language: English. Narrator: Bookbytes. Audio sample: http://samples.audible.de/bk/bkby/000001de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
Have you always had the following thought in your head, ´´If I could just get my advertising message in front of all the people with cell phones, I could make a fortune´´? If so, there is a way to get your message out there and it doesn´t cost a fortune to make it happen. You can capitalize on the hot mobile phone user market and get people who are eager to buy to take action. On top of that, you can also create a simple application for cell phones that you can sell to cell phone users for even more profits. It´s easy to do if you follow the simple system that is laid out in this book. You´ll learn about business users and the 3G mobile phone network and why that´s important to you. You´ll learn how to leverage free online social networks to generate real traffic to your website from people with cell phones. Also covered is how to create and sell applications online even if you don´t know how to program! ungekürzt. Language: English. Narrator: Kris Bentley. Audio sample: http://samples.audible.de/bk/acx0/072563de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.
One of the most important strategic focuses of a business must be about ´being ahead of the game´. Knowing what your customers are going to want from you (often before they know it themselves) and building on that knowledge to create the products and services that will be right for the times ahead are crucial steps to growing a lasting and valuable business. But where do you start and how do you establish what is likely to become a long-term trend in your area of the market? In this audiobook, leading entrepreneur Judy Piatkus shares with you her insights on how to spot trends and how to use that knowledge to generate future profits for your business. Judy has had over 25 years experience in establishing what future trends look like and creating products that would be launched to maximise on the zeitgeist of the time.You will learn:The importance of being aware of trends and changing marketsHow to spot a trend before it startsHow to understand minor trends in the context of massive trendsWhy some trends only work locally and others go globalHow to recognise business opportunities in changing trendsExamples of current trends ungekürzt. Language: English. Narrator: Judy Piatkus. Audio sample: http://samples.audible.de/sp/sylo/000055de/bk_rhde_002536_sample.mp3. Digital audiobook in aax.